Tag Archives: Hester Mountifield

VALA2016 Session 9 Pang

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Lai Kei Pang
Lai Kei Pang

Thinking ahead for the researchers: a multi-pronged approach to research support

VALA2016 CONCURRENT SESSION 9: Pathways
Wednesday 10 February 2016, 12:00 – 12:30
Persistent URL: http://www.vala.org.au/vala2016-proceedings/vala2016-session-9-pang

Lai Kei Pang and Hester Mountifield

University of Auckland, New Zealand

Please tag your comments, tweets, and blog posts about this session: #vala16 #s24

Read the paper, view the video of the presentation on the VALA2016 GigTV channel and view the presentation slides here:

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    VALA2016 Session 9 Pang Paper 181.42 KB
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    VALA2016 Session 9 Pang Video 0.00 KB
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    VALA2016 Session 9 Pang Slides 1.03 MB

Abstract

The Research Support Services (RSS) team at the University of Auckland’s Libraries and Learning Services (L&LS) undertakes innovative approaches to engage with researchers in a changing landscape. Two research management systems, Research Outputs and the Research Repository, are embedded into different institutional processes and systems. A BiblioInformatics service is offered to individual researchers, providing guidance and advice for maximising research visibility and an automated platform is available for generating impact reports. Benchmarking reports are produced for senior management using various tools. New ventures include social media workshops and a collaborative effort with Architecture researchers to reconceptualise research outputs and impact.

 

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VALA2010 Session 2 Chidlow

VALA20120Aging gracefully? Reviewing and enhancing Information Commons services at the University of Auckland

VALA 2010 CONCURRENT SESSION 2 – Physical and Virtual Access
Tuesday 9 February 2010, 11:25 – 11:55
Persistent URL: http://www.vala.org.au/vala2010-proceedings/vala2010-session-2-chidlow

VALA Peer Reviewed PaperRachel Chidlow

Information Commons Group Manager, The University of Auckland Library, New Zealand
http://www.library.auckland.ac.nz

Hester Mountifield

Acting Associate University Librarian (Faculty Services), The University of Auckland Library, New Zealand
http://www.library.auckland.ac.nz

Please tag your comments, tweets, and blog posts about this session: #VALA2010

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    VALA2010 Session 2 Chidlow Paper 49.49 KB
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    VALA2010 Session 2 Chidlow Presentation 1.33 MB

Abstract

The University Library’s Information Commons Group services and facilities have continued to thrive and improve student life and learning since the opening of the Kate Edger Information Commons in April 2003. The IC Group has a strong strategic focus on continuous improvement in areas of management, staff development, operations, space design, technology, resource development and client services. The IC Group collaborates with ITS in offering and improving electronic campus services for students. This paper outlines the “how” and “why” behind changes and improvements in the IC Group. The benefits to staff and students will also be demonstrated. This paper also briefly discusses the reengineering of the original service model to accommodate changes in learning, technology and student needs.