VALA2014 Session 3 Li

First experience of implementing a cloud computing SaaS application

VALA2014 CONCURRENT SESSION 3: Cloud Gazing
Tuesday 4 February 2014, 10:50 – 11:20
Persistent URL: http://www.vala.org.au/vala2014-proceedings/vala2014-session-3-li

Zan Li

Melbourne Library Service

Please tag your comments, tweets, and blog posts about this session: #vala14 and #s7

vala2014-logo-2
VALA Peer Reviewed

Abstract

This paper discusses the implementation process of the first cloud application implemented within Melbourne Library Service, Zendesk. In particular, the paper discusses the benefits and some pitfalls of SaaS software. It also outlines some of the research we have done on the trend of cloud applications. Finally, it lists some experience learned through this implementation.

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial License.

 

VALA2006 Session 15 Brooks

VALA2006If you can’t buy it, build it: adapting a generic commercial application to meet specific organisation goals

VALA 2006 CONCURRENT SESSION 15: Application Customisation and Open Source
Friday 10 February 2006, 14:35 – 15:05
Persistent URL: http://www.vala.org.au/vala2006-proceedings/vala2006-session-15-brooks

VALA Peer Reviewed PaperTony Brooks

Training/Website Services Officer, City Library, Melbourne, Victoria
http://www.citylibrary.org.au

Zan Li

IT Services Officer, City Library, Melbourne, Victoria
http://www.citylibrary.org.au

Sarah Field

Information Services Coordinator, City Library, Melbourne, Victoria
http://www.citylibrary.org.au

Please tag your comments, tweets, and blob posts about this session: #VALA2006

Abstract

What do you do if you need solutions to ensure the equitable use of computing facilities in a public context, have pre-purchased a commercial package to ensure this happens but realised that due to software compatibility issues beyond your control it will not function at present? The answer for City Library was to utilise the technical, logistical and project management skills that existed in-house, use a Microsoft product and transform it into a robust automated computer booking system with the features that were needed in less than three months. This paper outlines the steps that were taken by the City Library Information Services Team in developing that system including the strategic, technical, training and operational challenges that were encountered and how they were overcome.