VALA2004 Session 9 Klippel

Persistent URL: http://www.vala.org.au/vala2004-proceedings/vala2004-session-9-klippel

Sirius – essential navigational aide in a complex information environment

VALA 2004 CONCURRENT SESSION 9: Portals
Wednesday 4 February 2004, 14:00 – 14:30

Ken Klippel

Web Services Manager, Online Services Department, UNSW Library
http://www.library.unsw.edu.au

Tony Cargnelutti

Manager, Online Services Department, UNSW Library
http://www.library.unsw.edu.au

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VALA2004 Session 9 Klippel Paper 48.70 KB

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Abstract

In July 2001 UNSW Library went to tender for new library systems. UNSW Library was looking for not just a traditional Integrated Library Management System, but a set of systems and tools that would enable the Library to best meet the needs and requirements it saw critical for the rapidly changing scholarly information environment of the 21st century. Sirius is the name given to this new tool, the ExLibris Metalib and SFX applications. This paper describes the philosophy, aims and implementation issues behind what the Library sees as the key tool/system in providing seamless integrated access to print and digital resources within a resource discovery and portal environment.

VALA2004 Session 15 Wells

Persistent URL: http://www.vala.org.au/vala2004-proceedings/vala2004-session-15-wells

Evolution or Revolution: developing new organisational structures to meet the challenges of delivering online services

VALA 2004 CONCURRENT SESSION 15: Strategic Information Planning
Thursday 5 February 2004, 14:00 – 14:30

Andrew Wells

University Librarian, UNSW Library
http://www.library.unsw.edu.au

Tony Cargnelutti

Manager, Online Services Department, UNSW Library
http://www.library.unsw.edu.au

Kerrie Talmacs

Digitisation Services Manager, Online Services Department, UNSW Library
http://www.library.unsw.edu.au

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VALA2004 Session 15 Wells Paper 33.90 KB

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Abstract

The current convergence of technologies, international communications protocols and increasingly flexible web-based services has led to significant changes in the scholarly information environment. These changes, and the opportunities they present, have taken the ‘hybrid library’ from concept to reality. This new reality has forced academic libraries to give serious thought to how they can best realign resources to meet the challenges of the library in the 21st century. This means a significant cultural change requiring rethinking operational processes, as well as resource reallocation and the development of completely new services. This paper examines some of these complex issues within the context of UNSW Library’s own experience in meeting the challenges, which have led to the establishment of a new department in 2003 – the Online Services Department [OSD].

This paper is dedicated to Marian Bate and Richard d’Avigdor, whose forward thinking contributed enormously in shaping the direction of UNSW Library.

VALA2000 Session 14 d’Avigdor

Persistent URL: http://www.vala.org.au/vala2000-proceedings/vala2000-session-14-dAvigdor

The Chain Gang & Information Delivery: only as good as its weakest link.

VALA 2000 CONCURRENT SESSION 14: Information Delivery
Friday 18 February 2000, 14:35 – 15:05

Richard d’Avigdor

Electronic Information Resources Group Librarian University of NSW Library
http://www.library.unsw.edu.au

Tony Cargnelutti

Electronic Information Resources Group Librarian, University of NSW Library
http://www.library.unsw.edu.au

David Cunnington

Manager, Information Development and Marketing, University of Melbourne Library
http://www.library.unimelb.edu.au

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VALA2000 Session 14 d’Avigdor Paper 48.24 KB

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Abstract

This thoughtful provocative paper examines the complex links between producers and consumers of electronic information. It highlights the difficulties involved in providing seamless access to electronic resources and for managing consumer expectations. Many librarians feel a loss of control over their ability to perform traditional service roles due to turbulent changes in scholarly information. Strategies for regaining control include identification of where failures occur, determining responsibility across the links in the chain, and communicating this information quickly to the consumer. These strategies will assist librarians in maintaining a realistic service level for consumers of electronic products in the Hybrid Library.