VALA2022 Onsite Session 25 Johnston

Peer support for learning technologies: supporting students throughout COVID-19 and beyond

VALA2022 CONCURRENT 25

Thursday 16 June 2022, 15:00 – 15:30

Dr Nicole Johnston
  • Edith Cowan University
Danielle Degiorgio
  • Edith Cowan University

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Read the paper and view the presentation recording and slides here:

Abstract

This paper is an overview of a peer support service for learning technologies at Edith Cowan University (ECU) Library. The online chat service successfully filled a gap in support for students who were transitioning to online study during the COVID-19 crisis. From 2020 to July 2021, the service received over 2,500 face-to-face and online queries with the majority of queries being about Blackboard and Microsoft Office. An evaluation of the program has shown that although online peer programs are successful at supporting students in times of crisis, students still prefer to receive support from peers face to face.

Biography

Dr Nicole Johnston is the Associate University Librarian of Digital and Information Literacy at Edith Cowan University in Perth, Australia. Previously, Nicole was a Lecturer of Library and Information Studies at Edith Cowan University and University College London in Qatar. Nicole has also worked as a librarian in various roles in Australia, Ireland and Dubai. Nicole is currently a member of the ALIA research advisory committee and a recent recipient of the ALIA Research Grant Award.

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VALA2018 Session 13 Johnston

 

 
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Nicole Johnston
 

Print versus digital preferences of university students in Australia

VALA2018 CONCURRENT SESSION 13
Thursday 15 February 2018, 12:00 – 12:30

Nicole Johnston and Alicia Salaz

Edith Cowan University

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Abstract

This paper presents findings of a survey that investigated the reading preferences of university students at Edith Cowan University (ECU) in Perth, Australia. This survey is being undertaken as part of the Academic Reading Format International Study (ARFIS), which is investigating print versus digital reading preferences in 31 countries. A total of 582 students completed the survey. Results from the survey indicate a strong preference for reading in print because of issues such as eyestrain, tactile features, better focus, and ability to highlight and take notes. Issues such as cost, usability and accessibility also impacted on students’ reading decisions.

 

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VALA2014 Session 14 Wiebrands

 

‘I need more hands-on training!’: reflections on creating self-directed learning opportunities for library staff

VALA2014 CONCURRENT SESSION 14: Skilling Time
Thursday 6 February 2014, 13:45 – 14:15
Persistent URL: http://www.vala.org.au/vala2014-proceedings/vala2014-session-14-wiebrands

Constance Wiebrands

Edith Cowan University, WA

Michael Wiebrands

Curtin University, WA

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Watch the presentationListen to VALA2014 Red Carpet chat with Michael Wiebrands (Episode 18) with Corin Haines on Corin’s Library Chat website
Watch the presentationListen to VALA2014 Red Carpet chat with Constance Wiebrands (Episode 17) with Corin Haines on Corin’s Library Chat website

Abstract

This paper uses the theory of self-directed learning to examine how library staff learn, in particular the perception that training is inadequate. It attempts to suggest ways of providing improved learning opportunities for staff in a changing environment. The results of a survey on how staff members from two university libraries perceive their learning are discussed.

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VALA2012 Session 11 Greenhill

VALA2012 Session 11 Greenhill

No library required: the free and easy backwaters of online content sharing

VALA2012 CONCURRENT SESSION 11: Digitisation
Thursday 9 February 2012, 11:40 – 12:10
Persistent URL: http://www.vala.org.au/vala2012-proceedings/vala2012-session-11-greenhill

Kathryn Greenhill

Curtin University, WA

Constance Wiebrands

Edith Cowan University Library, WA

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Watch the presentation View the presentation on the VALA2012 GigTV channel

Thursday, February 09, 2012, 11:40 AM AUSEDT, 31 Minutes 24 Seconds.

Abstract

Twentieth century libraries were funded to provide content to their communities legally, easily and free. In the twenty-first century, new online competitors supply home consumers – legally and illegally – with what libraries traditionally were best at providing to library users – free and easy content. This paper suggests that library staff arguing for the value of contemporary libraries should be aware of the quality, methods and material of “hidden competitors”. Some “hidden competitors” discussed include “blackmarket” journal article sharing, BitTorrenting sites, online textbook sharing sites, self-distributing artists, programs to strip Digital Rights Management from ebooks, Amazon’s ebook distribution and (fan fiction). Possible future models for both “hidden competitors” and libraries – and implications of these – are suggested.

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