VALA2018 Session 14 Harper

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Glenn Harper
Glenn Harper

We need to talk about fake news

VALA2018 CONCURRENT SESSION 14
Thursday 15 February 2018, 11:25 – 11:55

Glenn Harper

Monash Public Library Service

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Abstract

Everyone is susceptible to confirmation bias and experiences like the Dunning Kruger effect, including library staff. It has been argued that libraries, staffed by trusted information professionals, should be part of the solution to fake news (Alvarez 2017 and Chen, Conroy and Rubin 2015). This paper reviews the current phenomenon of fake news by defining some key terms and discusses insights into online behaviours that enable fake news to flourish. Finally, the paper looks at survey results and argues that steps should be taken to improve the digital information literacy of library staff.

 

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VALA2012 Session 7 Harper

VALA2012 Session 7 Harper

Cloud 9: new services and engagements

VALA2012 CONCURRENT SESSION 7: Spaces, Physical and Virtual
Wednesday 8 February 2012, 14:55 – 15:25
Persistent URL: http://www.vala.org.au/vala2012-proceedings/vala2012-session-7-harper

Glenn Harper

Frankston City Libraries, Vic

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Wednesday, February 08, 2012, 2:55 PM AUSEDT, 26 Minutes 50 Seconds.

Abstract

This paper follows the experiences of Frankston City Libraries in its use of Web 2.0 tools, including blogging, a browser toolbar, Facebook, Flickr, Meebo, online football tipping, Twitter, RSS and email feeds. The overall philosophy has been to place the Library where its customers are online. Web 2.0 services have enabled the Library to make its exclusive resources, like local history photographs, more accessible and have been used as a tool to engage with customers in conversation. Some of these experiments have been successful and others more problematic. There are lessons to be learnt and successes to be shared.

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This work is licensed under a Creative Commons Attribution-NonCommercial License.