Tag Archives: heather todd

VALA2002 Session 7 Todd

VALA2002
vala peer reviewed

E-statistics – are we comparing apples and oranges? Getting a grip on e-statistics to measure our performance: a University of Queensland Cybrary perspective

VALA2002 CONCURRENT SESSION 7: Performance and Useability
Thursday 7 February 2002, 14:00 – 14:30
Persistent URL: http://www.vala.org.au/vala2002-proceedings/vala2002-session-7-todd

Heather Todd and Lisa Kruesi

University of Queensland

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VALA2002 Session 7 Todd Paper 72.43 KB

Abstract

It is critical to identify the most efficient and effective means to gather and compare e-statistics for a range of electronic services that libraries provide. Since the mid-nineties projects have been underway by the ICOLC, the D-Lib Working Group, the ARL, EQUINOX partners and many others to develop performance measures based on e-statistics. As scholarly communication in Australia is in crisis having relevant and comparable e-statistics to help manage collections is crucial. This paper covers the University of Queensland Cybrary’s perspective on factors influencing successful use of e-resources, include user friendliness of systems, accessibility and promotion of the resources. The effectiveness of e-statistics measures is also covered.

 

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VALA2002 Session 11 Cooke

VALA2002
vala peer reviewed

The Cybrary – seamless for the customer, fine needlework for the staff

VALA2002 CONCURRENT SESSION 11: Portals and Content Delivery
Friday 8 February 2002, 10:45 – 11:15
Persistent URL: http://www.vala.org.au/vala2002-proceedings/vala2002-session-11-cooke

Helen Cooke, Eric Hornsby and Heather Todd

University of Queensland

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VALA2002 Session 11 Cooke Paper 62.12 KB

Abstract

The University of Queensland Cybrary delivers high quality customer focused innovative information resources, services and programs that are integrated with and central to the University’s teaching, learning and research activities. The Cybrary website – www.cybrary.uq.edu.au – enables customers to access information more or less seamlessly anywhere anytime. This paper will go behind the seams to discuss some of the technologies that underpin service delivery and some of the implications for the Cybrary’s human, physical and financial resources.

 

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This work is licensed under a Creative Commons Attribution-NonCommercial License.