VALA2002 Session 15 Webb

Factors which influence the successful implementation of digital technology in Aboriginal communities

VALA 2002 CONCURRENT SESSION 15: e-nabling Technologies
Friday 8 February 2002, 14:35 – 15:05
Persistent URL: http://www.vala.org.au/vala2002-proceedings/VALA2002-session-15-webb

Phillipa Webb

Northern Territory Library and Information Service

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VALA2002 Session 15 Webb Paper 769.43 KB

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Abstract

The success of digital library projects in Native American, Canadian Indian and Alaskan Villages has been characterised by broad based resource support, which is virtually non existent in remote locations in Australia. This paper identifies the opportunities that exist to improve the success of digital projects which will ensure that Australia’s Indigenous peoples have the opportunity to collaborate with an emerging alliance of Indigenous Nations across the globe.

This work is licensed under a Creative Commons Attribution-NonCommercial License.

VALA2004 Session 3 Solomons

Persistent URL: http://www.vala.org.au/vala2004-proceedings/vala2004-session-3-solomons

Beam me up! Supporting PDAs (Personal Digital Assistants) in medical libraries: new technology, or just another format?

VALA 2004 CONCURRENT SESSION 3: eBooks
Tuesday 3 February 2004, 10:45 – 11:15

Terena Solomons, 2002 VALA Travel Scholar

Library Manager, Hollywood Private Hospital Library
http://www.hollywood.ramsayhealth.com.au

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VALA2004 Session 3 Solomons Paper 63.01 KB

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Abstract

This paper, based on a research trip to North America in 2003, which was generously sponsored by the VALA Travel Scholarship program, reports on ways in which medical libraries are supporting clinicians in the use of hand held computer technology, specifically Personal Digital Assistants PDAs. The types of services and support offered by hospital and academic health science libraries include: evaluating and selecting PDA clinical content, circulating PDA devices pre-loaded with clinical content, creating websites with links to PDA resources, conducting training sessions, facilitating PDA User Groups, and providing synching cradles and beaming stations for clients. The paper examines library initiatives for integrating new handheld computer technology to services and collections and outlines some of the licensing models for PDA- formatted content.

VALA2004 Session 5 Murray

Persistent URL: http://www.vala.org.au/vala2004-proceedings/vala2004-session-5-murray

The Internet Myth – Emerging Trends in Reference Enquiries

VALA 2004 CONCURRENT SESSION 5: Virtual Reference
Tuesday 3 February 2004, 14:00 – 14:30

Dr. Janet Murray

Director, Murray Consulting and Training Pty. Ltd

Cindy Tschernitz

Director, Tell Me Now
http://www.tellmenow.com.au

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VALA2004 Session 5 Murray Paper 42.18 KB

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Abstract

This paper examines the impact of greater access to electronic information, both free and fee-based, on reference enquiries. The research methodology included an extensive literature review and interviews with reference services librarians in both Australia and overseas. The assumption that greater Internet access and use equals a decline in public and state library reference enquiries is not proven. The paper concludes with a summary of trends, predictions and scenarios of usage of state and public library reference services in an increasingly electronic age, paying special attention and emphasis to the Australian environment.

VALA2004 Session 5 Fletcher

Persistent URL: http://www.vala.org.au/vala2004-proceedings/vala2004-session-5-fletcher

Online librarian – real time / real talk: an innovative collaboration between two university libraries

VALA 2004 CONCURRENT SESSION 5: Virtual Reference
Tuesday 3 February 2004, 14:35 – 15:05

Janet Fletcher

Manager, Reference and Research Advisory Services, Macquarie University Library
http://www.lib.mq.edu.au

Philippa Hair

Reference Librarian, Macquarie University Library
http://www.lib.mq.edu.au

Jean McKay

Manager Liaison Services, Murdoch University Library
http://library.murdoch.edu.au

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VALA2004 Session 5 Fletcher Paper 73.28 KB

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Abstract

Collaboration has been a catchword within the library community for many years and now technological developments have made it possible to share staff and resources across time and distance. This paper describes how Macquarie University Library, NSW, and Murdoch University Library, WA, collaborated to produce an innovative online reference service for the academic year of 2003. It outlines the process of implementation between the libraries and outlines how the service uses Microsoft’s NetMeeting to enable real-time conversations via voice-over IP (VoIP).

VALA2004 Session 5 Phillips

Persistent URL: http://www.vala.org.au/vala2004-proceedings/vala2004-session-5-phillips

Electronic and Live: Online Reference Two Years On

VALA 2004 CONCURRENT SESSION 5: Virtual Reference
Tuesday 3 February 2004, 15:10 – 15:40

Nicole Phillips

E-Learning Librarian, Holmesglen Institute of TAFE
http://www.holmesglen.vic.edu.au

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VALA2004 Session 5 Phillips Paper 1.64 MB

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Abstract

When the Information Commons at Holmesglen Institute of TAFE introduced a Live Help reference service in January 2002, it became the first Victorian TAFE to develop a synchronous online reference service. Email reference had been introduced earlier with little success but this did not discourage management; rather it confirmed the need to embrace a new technology that today’s Internet savvy students are familiar with. Email and telephone reference are still available, but the success of Live Help has proven that a virtual reference service can be developed at a TAFE level. This paper will discuss the experience of setting up a digital reference service; the aim is to put this work into an historical context and to show that you don’t need enormous budgets or extra staff in order to successfully implement such a service.

VALA2004 Session 15 Wells

Persistent URL: http://www.vala.org.au/vala2004-proceedings/vala2004-session-15-wells

Evolution or Revolution: developing new organisational structures to meet the challenges of delivering online services

VALA 2004 CONCURRENT SESSION 15: Strategic Information Planning
Thursday 5 February 2004, 14:00 – 14:30

Andrew Wells

University Librarian, UNSW Library
http://www.library.unsw.edu.au

Tony Cargnelutti

Manager, Online Services Department, UNSW Library
http://www.library.unsw.edu.au

Kerrie Talmacs

Digitisation Services Manager, Online Services Department, UNSW Library
http://www.library.unsw.edu.au

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VALA2004 Session 15 Wells Paper 33.90 KB

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Abstract

The current convergence of technologies, international communications protocols and increasingly flexible web-based services has led to significant changes in the scholarly information environment. These changes, and the opportunities they present, have taken the ‘hybrid library’ from concept to reality. This new reality has forced academic libraries to give serious thought to how they can best realign resources to meet the challenges of the library in the 21st century. This means a significant cultural change requiring rethinking operational processes, as well as resource reallocation and the development of completely new services. This paper examines some of these complex issues within the context of UNSW Library’s own experience in meeting the challenges, which have led to the establishment of a new department in 2003 – the Online Services Department [OSD].

This paper is dedicated to Marian Bate and Richard d’Avigdor, whose forward thinking contributed enormously in shaping the direction of UNSW Library.

VALA2000 Session 7 Harrison

Persistent URL: http://www.vala.org.au/vala2000-proceedings/vala2000-session-7-harrison

Monash Lectures Online: cost effective flexible delivery

VALA 2000 CONCURRENT SESSION 7: Flexible Delivery
Thursday 17 February 2000, 14:00 – 14:30

Andrew Harrison

Project Officer, Monash University Library
http://www.lib.monash.edu.au

Georgina Binns

Music and Multimedia Librarian, Monash University Library
http://www.lib.monash.edu.au

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VALA2000 Session 7 Harrison Paper 158.29 KB

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Abstract

This paper discusses the implementation of the Monash Lectures Online service within the Monash University Library. In particular, the paper discusses the issues involved in shifting from an analogue taped lecture service to a digital World Wide Web environment. Major issues discussed include the technological development involved in the service and the implementation and effectiveness of the user interface.

VALA2000 Session 7 Kolandaisamy

Persistent URL: http://www.vala.org.au/vala2000-proceedings/vala2000-session-7-kolandaisamy

Moving towards 24-hour support.

VALA 2000 CONCURRENT SESSION 7: Flexible Delivery
Thursday 17 February 2000, 15:10 – 15:40

Dr Matilda Kolandaisamy

Supervisor, IT Customer Support Macquarie University Library, Sydney, Australia
http://www.lib.mq.edu.au

Dr Malcolm Keech

Information Technology Services, London School of Economics, London, UK
http://www.lse.ac.uk

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VALA2000 Session 7 Kolandaisamy Paper 29.55 KB

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Abstract

The academic institution of today is becoming increasingly involved in the electronic delivery of programmes to learners who are geographically dispersed. At the same time, Internet use from home by internal and external students is rapidly expanding. The surge in demand for 24-hour access to IT-based facilities by students and staff off-campus has made the expansion of current services a strategic imperative. This paper suggests a particular solution to the problem of meeting the growing needs of remote users through extending information services by innovative, collaborative efforts with universities worldwide.