VALA2010 Session 14 Salisbury

VALA20120Finding a new voice: keys to building successful online communities

VALA 2010 CONCURRENT SESSION 14 – Online Communities
Thursday 11 February 2010 14:20 – 14:50
Persistent URL: http://www.vala.org.au/vala2010-proceedings/vala2010-session-14-salisbury

VALA Peer Reviewed PaperFiona Salisbury

Learning & Research Services Manager, Library, La Trobe University
http://www.lib.latrobe.edu.au

Sandi Monaghan

Learning & Research Services Manager, Library, La Trobe University
http://www.lib.latrobe.edu.au

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Abstract

This paper examines La Trobe University Library’s experience in adopting Web 2.0 technologies to build and increase interaction with their online community. Examples discussed include the library blog and LMS discussion threads. The content, participation, and online conversation in these examples are examined and analysed with a view to understanding key elements in building successful online communities.

VALA2010 Session 13 Sutherland

VALA20120From library automation to Library 2.0: exploring Web 2.0 tools, while reflecting on our traditional values as we move towards Library 2.0 and beyond

VALA 2010 CONCURRENT SESSION 13 – Web/Library 2.0
Thursday 11 February 2010 11:40 – 12:10
Persistent URL: http://www.vala.org.au/vala2010-proceedings/vala2010-session-13-sutherland

VALA Peer Reviewed PaperPaul Sutherland

Digital Innovation Librarian, Christchurch City Libraries, New Zealand
http://christchurchcitylibraries.com

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Abstract

This paper reflects on Christchurch City Libraries’ history of the use of technology, including more recent use of Web 2.0 tools, and some of the learnings along the way. First there is a brief examination of Christchurch City Libraries’ digital progress from library automation to the World Wide Web. This is followed by considering some key examples of using Web 2.0, including a library blog, podcasting, a staff learning program, using Flickr and community archiving. Finally the paper reflects on our progress and raises some questions about what libraries and the library community need to do to move us further towards the participatory library world that the notion of Library 2.0 promises to deliver.

VALA2010 Session 13 Stephens

VALA20120The impact and benefits of Learning 2.0 programs in Australian libraries

VALA 2010 CONCURRENT SESSION 13 – Web/Library 2.0
Thursday 11 February 2010 11:05 – 11:35
Persistent URL: http://www.vala.org.au/vala2010-proceedings/vala2010-session-13-stephens

VALA Peer Reviewed PaperMichael Stephens

Assistant Professor, Graduate School of Library and Information Science, Dominican University, USA
http://www.dom.edu

Richard Sayers

Director, Capability Development, CAVAL Ltd
http://www.caval.edu.au

Warren Cheetham

Coordinator Information & Digital Services, CityLibraries Townsville
http://www.townsville.qld.gov.au

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Abstract

This paper outlines the development and research methodology of the CAVAL 2009 Visiting Scholar Research Project, Measuring the Value and Effect of Learning 2.0 Programs in Libraries. Created to include all staff in a learning activity and offered to all via a Creative Commons license, some LIS practitioners have lauded Learning 2.0 programs as a successful way to engage staff. Replicated more than 500 times across the globe in various types of libraries and over 30 times in Australia alone, this project explores the true impact of the program on Australian libraries.

VALA2010 Session 13 McLean

VALA20120Evaluating Web 2.0: user experiences with public library blogs

VALA 2010 CONCURRENT SESSION 13 – Web/Library 2.0
Thursday 11 February 2010 10:30 – 11:00
Persistent URL: http://www.vala.org.au/vala2010-proceedings/vala2010-session-13-mclean

VALA Peer Reviewed PaperMichelle McLean

Information Librarian, Casey-Cardinia Library Corporation
http://www.cclc.vic.gov.au

Paul Mercieca

Lecturer – Information Management and Digital Publishing, RMIT University
http://www.rmit.edu.au

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Abstract

How well do Web 2.0 tools work for libraries? There have been countless articles written about which Web 2.0 tools libraries should be using and for what purposes, but what about the success of those that are already being used? Casey-Cardinia Library Corporation (CCLC) conducted a survey of online and in-building users over a two-week period to discover their awareness of and use of CCLC’s five library blogs. This data, in conjunction with statistics from Google Analytics, provided an interesting insight into library users and their interaction with CCLC’s Web 2.0 endeavours.

 

VALA2010 Session 11 Howard

VALA20120Replacing the water cooler: connecting through enterprise microblogging

VALA 2010 CONCURRENT SESSION 11 – Social Networking
Thursday 11 February 2010 11:40 – 12:10
Persistent URL: http://www.vala.org.au/vala2010-proceedings/vala2010-session-11-howard

VALA Peer Reviewed PaperZaana Howard

Project Executive, Knowledge Exchange, CPA Australia
http://www.cpaaustralia.com.au

Darren Ryan

Manager, Library, CPA Australia
http://www.cpaaustralia.com.au

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Abstract

This paper, founded within Enterprise 2.0, knowledge management and informed learning theory, outlines the introduction of Yammer, an enterprise microblogging application at CPA Australia. The implementation and adoption process is discussed through usage analysis, and resulting outcomes through user success stories. Lessons learned provide a framework for organisations looking to adopt social networking tools within their own organisational environment.

VALA2010 Session 11 Pugh

VALA20120Wiki-connections: creating synergies within an academic library’s virtual health hub

VALA 2010 CONCURRENT SESSION 11 – Social Networking
Thursday 11 February 2010 11:05 – 11:35
Persistent URL: http://www.vala.org.au/vala2010-proceedings/vala2010-session-11-pugh

VALA Peer Reviewed PaperMajella Pugh

Acting Senior Manager, Health Sciences Libraries, The University of Queensland
http://www.library.uq.edu.au

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Abstract

Wikis are still considered new technology in an emerging and evolving trend (Web 2.0). In recent years, wikis have been implemented in multi-branch services and standalone libraries. This paper reports on the support a wiki provides a virtual hub of health branches within a university library service. Six of the university’s fourteen branch libraries regularly populate a wiki space with health content, reinforcing synergistic relationships strengthened through a 2008 changed service model. One year later, targeted feedback and a Keepad (clicker) session indicate that health library staff find the space more integral to their daily work than usage statistics imply.