VALA2022 Onsite Session 15 Bezanson

Cutting the apron strings: where is the support after a system implementation?

VALA2022 CONCURRENT 15

Wednesday 15 June 2022, 15:10 – 15:40

Maureen Bezanson
  • Librarian (Systems, Copyright and Repository)
  • Southern Cross University
Margie Pembroke
  • Team Leader (Systems, Copyright and Reposity)
  • Southern Cross University

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Read the paper and view the presentation recording and slides here:

Abstract

Case studies tend to focus on implementations and the experience of putting a system in place with vendor support. What happens once the apron strings are severed? This paper discusses the experiences at Southern Cross University Library working with new and old systems. We will look at a systems lifecycle using the metaphor of child-rearing from infancy, toddler tantrums, the rambunctious teenager, getting kicked out of home, and the prodigal daughter.

Biography

Maureen Bezanson (BSc,MLIS, UBC) is a Librarian with Southern Cross University Library’s Systems, Copyright and Repository team. She was integral to the Esploro Institutional Repository rollout at Southern Cross University in 2019 and prides herself on having just enough technological knowledge to break things. Maureen has worked as a Liaison Librarian, dabbled in children’s librarianship, worked in software support and project management.

Margie Pembroke (BALib&InfSci CSU), AALIA is the Team Leader (Systems, Copyright, Repository) at Southern Cross University. She was the project leader for Southern Cross University’s Alma implementation in 2017 and the Esploro implementation in 2020. Southern Cross University participated in the Esploro Early Adopter program. Prior to moving to the systems role, Margie was responsible for copyright and scholarly publications . With over 30 years of experience in libraries, Margie holds a Bachelor of Information Science majoring in IT from Charles Sturt University.

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License

VALA2022 Online Session 16 Thorpe

Co-creating the library as a learning organisation; a shared partnership model

VALA2022 CONCURRENT 16

Thursday 16 June 2022, 12:30 – 13:00

Clare Thorpe
  • Director, Library Services
  • Southern Cross University

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Read the paper here:

Abstract

Library and information services are well positioned to become high-performing, productive learning organisations, building on their commitment to innovation and continuous service improvement. Innovating to overcome barriers to services and meet community expectations is crucial in the current pandemic environment. GLAM sector organisations require individuals and teams who can develop new skills quickly and flexibly adapt work practices. Beyond the pandemic, creating a working environment that encourages real transformative professional development at work will foster a generation of information professionals who are curious, confident, connected and collaborative.

Biography

Clare Thorpe is an award-winning library leader, evidence-based research-practitioner, and board director. She has worked in academic and state libraries since 2001. Clare is the Director, Library Services at Southern Cross University and currently serves as a Director of the Australian Library and Information Association Board.

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License

VALA2000 Session 14 Woodcroft

Persistent URL: http://www.vala.org.au/vala2000-proceedings/vala2000-session-14-woodcroft

Establishing guidelines for the effective evaluation of web-based periodical bibliographic and full-text databases search interfaces.

VALA 2000 CONCURRENT SESSION 14: Information Delivery
Friday 18 February 2000, 14:00 – 14:30

Michelle Woodcroft

University Liaison Librarian, Southern Cross University, Coffs Harbour Education Campus
http://www.scu.edu.au

Janet Fletcher

Network Services Librarian, Southern Cross University
http://www.scu.edu.au


VALA Peer Reviewed Paper

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Abstract

With the web fast becoming the common platform for access to periodical bibliographic and full-text databases, it is vital that librarians recommending the purchase of these databases evaluate not only their content, but also the search interface and search functionality. This paper describes a set of evaluation criteria for librarians to apply when reviewing the web interfaces of periodical databases. Criteria considered include; logon and logoff procedures, search functionality, flexibility and usability, advanced and novice search modes, on-screen help usefulness, error messages, record marking management, print, saving and e-mail capabilities, truncation and boolean operators, SDI facilities, command language capabilities, visual design and icon function recognition, library holdings features, and the availability and versatility of customisable front ends.