VALA2002
vala peer reviewed
 

The Cybrary – seamless for the customer, fine needlework for the staff

VALA2002 CONCURRENT SESSION 11: Portals and Content Delivery
Friday 8 February 2002, 10:45 - 11:15
Persistent URL: http://www.vala.org.au/vala2002-proceedings/vala2002-session-11-cooke

Helen Cooke, Eric Hornsby and Heather Todd

University of Queensland

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Abstract

The University of Queensland Cybrary delivers high quality customer focused innovative information resources, services and programs that are integrated with and central to the University’s teaching, learning and research activities. The Cybrary website - www.cybrary.uq.edu.au - enables customers to access information more or less seamlessly anywhere anytime. This paper will go behind the seams to discuss some of the technologies that underpin service delivery and some of the implications for the Cybrary’s human, physical and financial resources.

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