Turning Students On To Your Library’s Web Site: using web site usability techniques to improve student use of your library’s site
VALA 2004 CONCURRENT SESSION 11: User Behaviour
Science Librarian, University of North Texas, Denton, TX (USA).
Please tag your comments, tweets, and blob posts about this session: #VALA2004
This paper will introduce the concept of web site usability, provide a brief introduction to the techniques and offer examples from two “real life” studies that show how the techniques of formal usability studies, focus groups, and card sorts can be used and offer tips and tricks for employing these techniques.