VALA2010 Proceedings


VALA2010The VALA2010 15th Biennial Conference and Exhibition was held at the Melbourne Convention and Exhibition Centre, Melbourne, Australia from 9 - 11 February 2010. The theme for this conference was Connections.Content.Conversations.

Recognising that information technology is ultimately there for the end user, the conference was opened with a short and humorous video clip of a young digital native library user called Abbey.

The following papers were presented at VALA2010. See also the VALA2010 Programme or the archived VALA2010 conference web site.


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VALA20120The emergent library: new lands, new eyes

VALA 2010 PLENARY 1: Karen Calhoun
Tuesday 9 February 2010, 09:05 - 10:15
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Karen Calhoun

VALA2010 Keynote SpeakerVice President, OCLC WorldCat and Metadata Services, USA


Please tag your comments, tweets, and blog posts about this plenary presentation: #VALA2010Karen Calhoun


Marcel Proust wrote "The real act of discovery is not in finding new lands, but in seeing with new eyes." This presentation explores how this quote--with its emphasis on looking creatively at what we already have--applies to libraries and librarians today. Over the last two decades libraries joined thousands of other organizations in a massive rush to claim "new lands" in cyberspace. Yet at the end of the first decade of the new century, libraries may have cyber turf but insufficient cyber attention. Many end users persistently see libraries through the last century's eyes—to them, libraries are mainly about books and buildings. Before students, scholars and citizens can see libraries differently, we ourselves need to see with new eyes. In support of the many conference presentations that follow her address, Ms. Calhoun will introduce the notion of the "emergent library"--attracting more attention for library analog, licensed, and digital collections ; moving to cloud-based services; effectively deploying physical and virtual space; and playing a stronger role in the support of scholarly communications, especially through repositories.


VALA20120Making our catalogue as easy as 1, 2, 3

Tuesday 9 February 2010, 10:50 - 11:20
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Bobby GrahamVALA Peer Reviewed Paper

Director Web Publishing (Acting), National Library of Australia

Paul Hagon

Senior Web Designer, National Library of Australia

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A library's catalogue is core to a library's existence. The National Library of Australia recognises this and spends a great deal of time, energy and money on the data that goes into the catalogue. Less attention is spent on design and user experience. This changed in May 2008 when the National Library of Australia implemented VuFind as the new online catalogue. A year after this implementation, the Library reviewed the user behaviour and usability of the VuFind online catalogue. This paper outlines the process of that review, what the review has delivered and how we can use this information to meet the ever-increasing user expectations.


VALA20120The impact of discovery platforms on the information seeking behaviour of ESL undergraduate students

Tuesday 9 February 2010, 11:25 - 11:55
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VALA Peer Reviewed PaperKaren Joc

Assistant Dean, Dubai Library, Zayed University, United Arab Emirates

Kayo Chang

Instructor & Reference/Instruction Librarian, Zayed University, United Arab Emirates

Please tag your comments, tweets, and blog posts about this session: #VALA2010


Between September and December 2009, librarians at Zayed University undertook a three phase randomised, semi-blind usability study focusing on four discovery platforms, to ascertain which of these discovery platforms if any best met the criteria of these EFL digital natives. Three of the platforms were vendor based (AquaBrowser, Encore, Primo) and one of the platforms is open source (VuFind). In particular the investigators were concerned with the students' browsing and searching experience; were students provided with appropriate search options/alternatives; did students experience any dead-end searches; the relevancy of resources retrieved for search terms entered; the possibility of Arabisation; and, most importantly, the overall users' experience.



VALA20120Discovery versus disintermediation: the new reality driven by today's end-user

Tuesday 9 February 2010, 12:00 - 12:30
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VALA Peer Reviewed PaperJane Burke

Vice-President, ProQuest, LLC, USA

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Increasingly, libraries are viewed as irrelevant to the research process, leaving them vulnerable to being cut, both financially and from the mind of the end user. However, new ways of discovering content in library collections holds the promise of returning the researcher to the library. The author explores the impact of search technology including Discovery Layers (NGCs), Federated Search, and the emerging trend toward Web-Scale Discovery.


VALA20120From mess to CMS: the transformation of a library website

VALA 2010 CONCURRENT SESSION 2: Physical and Virtual Access
Tuesday 9 February 2010, 10:50 - 11:20
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VALA Peer Reviewed PaperMichelle McLean

Information Librarian, Casey-Cardinia Library Corporation

Linda Burridge

Casey-Cardinia Library Corporation

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Casey-Cardinia Library Corporation undertook to transform their website from an overburdened, highly unmanageable mess to a site that would meet both the users' and the site creators' needs. This transformation was made possible through the use of Drupal, a web content management system. This paper outlines the processes involved, the challenges, the lessons learn't and the final result of the transformation.

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