ICT as core business: will we prosper or drown?
VALA 2010 CONCURRENT SESSION 12 - IT Management
Thursday 11 February 2010 11:05 - 11:35
Persistent URL: http://www.vala.org.au/vala2010-proceedings/vala2010-session-12-mcdonald
Technology Services Librarian, Gold Coast City Council
Online Futures Librarian, Gold Coast City Council
Please tag your comments, tweets, and blog posts about this session: #VALA2010
- pdf VALA2010-Session-12-McDonald-Paper (579.92 kB)
- pdf VALA2010-Session-12-McDonald-Presentation (4.06 MB)
- Listen to podcast (13.3 MB)
Recent changes in IT organisations have resulted in changes to library IT support. Concurrently, new tools and systems for service delivery, have become available, but these require a move away from the traditional ICT model. Many libraries are investigating new models, including Software as a Service (SaaS), cloud computing and open source software. This paper considers whether the adoption of these tools and environments by libraries has occurred as a result of a lack of suitable ICT solutions and support ICT organisations. It also considers what skills library staff need in order to ensure sustainability, supportability, and ultimately, success.