VALA2016 Session 7 Lawler

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Emma Lawler
Emma Lawler

The producers: rethinking roles to create an in-Library production team

VALA2016 CONCURRENT SESSION 7: Rethink IT
Wednesday 10 February 2016, 10:50 – 11:20
Persistent URL: http://www.vala.org.au/vala2016-proceedings/vala2016-session-7-lawler

Emma Lawler

Macquarie University, NSW

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Abstract

Staff at Macquarie University Library (MUL) have employed Project Based Learning (PBL) to facilitate multimedia skill development. This approach has created a team of people who are agile, enquiring, and creative. The paper suggests that by combining the application of a new set of media literacy skills with technology enhanced project-based learning, library technicians and frontline service librarians are given the opportunity to work on projects that equip staff with highly transferrable skills and a new attitude to projects and work while providing quality online information literacy support online at point of need to MUL clients.

 

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VALA2012 Session 9 Burton

VALA2012 Session 9 Burton

Building in the ‘e’: creating the virtual bookshelf

VALA2012 CONCURRENT SESSION 9: eStuff
Wednesday 8 February 2012, 14:55 – 15:25
Persistent URL: http://www.vala.org.au/vala2012-proceedings/vala2012-session-9-burton

Fiona Burton and Maureen Kattau

Macquarie University Library, NSW

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Wednesday, February 08, 2012, 2:55 PM AUSEDT, 23 Minutes 53 Seconds.

Abstract

The development of hybrid collections of physical and electronic resources presents a challenge for library users who wish to browse physical and e-resource collections. At Macquarie University Library, the ability to browse electronically has become particularly important with the implementation of our Automated Retrieval Collection, which will store 80% of our print collections. In seeking for a way to improve the browsing capabilities for our physical collections that would also extend to our electronic resources, we created a ‘virtual bookshelf’, which integrates both our physical and electronic collections in a call number display.

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VALA2012 Session 7 Peasley

VALA2012 Session 7 Peasley

Demystifying automated retrieval systems: the clients’ perspective

VALA2012 CONCURRENT SESSION 7: Spaces, Physical and Virtual
Wednesday 8 February 2012, 13:45 – 14:15
Persistent URL: http://www.vala.org.au/vala2012-proceedings/vala2012-session-7-peasley

Jennifer Peasley

Macquarie University Library, NSW

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Wednesday, February 08, 2012, 1:45 PM AUSEDT, 27 Minutes 54 Seconds.

Abstract

The implementation of an automated storage and retrieval system at Macquarie University Library offered clear benefits for managing our collection, but the impact on clients of the library was largely unknown. Client acceptance was critically important to the success of the project; we used this opportunity to work more closely with clients, change perceptions and identify new ways of improving both physical and virtual access to the collection. This paper will explore the implementation of this new system, the work undertaken to gain client acceptance and the development of services to improve the exposure of library resources.

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VALA2004 Session 5 Fletcher

Persistent URL: http://www.vala.org.au/vala2004-proceedings/vala2004-session-5-fletcher

Online librarian – real time / real talk: an innovative collaboration between two university libraries

VALA 2004 CONCURRENT SESSION 5: Virtual Reference
Tuesday 3 February 2004, 14:35 – 15:05

Janet Fletcher

Manager, Reference and Research Advisory Services, Macquarie University Library
http://www.lib.mq.edu.au

Philippa Hair

Reference Librarian, Macquarie University Library
http://www.lib.mq.edu.au

Jean McKay

Manager Liaison Services, Murdoch University Library
http://library.murdoch.edu.au

VALA2004
VALA Peer Reviewed Paper

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Abstract

Collaboration has been a catchword within the library community for many years and now technological developments have made it possible to share staff and resources across time and distance. This paper describes how Macquarie University Library, NSW, and Murdoch University Library, WA, collaborated to produce an innovative online reference service for the academic year of 2003. It outlines the process of implementation between the libraries and outlines how the service uses Microsoft’s NetMeeting to enable real-time conversations via voice-over IP (VoIP).

VALA2000 Session 4 Pearson

Persistent URL: http://www.vala.org.au/vala2000-proceedings/vala2000-session-4-pearson

Changing the face of interlibrary loans: LIDDAS at Macquarie University

VALA 2000 CONCURRENT SESSION 4: Document Delivery
Wednesday 16 February 2000, 14:00 – 14:30

Kathryn Pearson

Manager, Serials and Document Supply, Macquarie University Library
http://www.lib.mq.edu.au


VALA Peer Reviewed Paper

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Abstract

Academic interlibrary loan departments are facing a major crisis. Interlibrary loan Managers and their staff make use of a complex variety of automated and manual processes as workloads increase exponentially. With the current information explosion, customer requirements continue to escalate. However, the currency crisis and other factors have led to significant serial cancellations, therefore placing a greater strain on interlibrary loan departments.

This paper considers the current crisis in interlibrary loan departments and examines the LIDDAS (Local Interlending and Document Delivery Administration System) Project. The paper discusses what LIDDAS will deliver, and how it will be implemented at Macquarie University Library. The paper explores the effects that the implementation will have on staff, and the opportunities for enhanced levels of service to library customers.

VALA2000 Session 7 Kolandaisamy

Persistent URL: http://www.vala.org.au/vala2000-proceedings/vala2000-session-7-kolandaisamy

Moving towards 24-hour support.

VALA 2000 CONCURRENT SESSION 7: Flexible Delivery
Thursday 17 February 2000, 15:10 – 15:40

Dr Matilda Kolandaisamy

Supervisor, IT Customer Support Macquarie University Library, Sydney, Australia
http://www.lib.mq.edu.au

Dr Malcolm Keech

Information Technology Services, London School of Economics, London, UK
http://www.lse.ac.uk


VALA Peer Reviewed Paper

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Abstract

The academic institution of today is becoming increasingly involved in the electronic delivery of programmes to learners who are geographically dispersed. At the same time, Internet use from home by internal and external students is rapidly expanding. The surge in demand for 24-hour access to IT-based facilities by students and staff off-campus has made the expansion of current services a strategic imperative. This paper suggests a particular solution to the problem of meeting the growing needs of remote users through extending information services by innovative, collaborative efforts with universities worldwide.

VALA2008 Session 2 Brodie

VALA2008Watch this space! Designing a new library for Macquarie University

VALA 2008 CONCURRENT SESSION 2: Library Spaces
Tuesday 5 February 2008, 10:45 – 11:15
Persistent URL: http://www.vala.org.au/vala2008-proceedings/vala2008-session-2-brodie

VALA Peer Reviewed PaperMaxine Brodie

University Librarian, Macquarie University
http://www.lib.mq.edu.au

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Abstract

Macquarie University is implementing a number of inter-related long-term strategies to deliver a new-generation library service that is client-centric rather than library-centric. In response to changing client expectations and to our University’s new strategy, we are making significant changes to service delivery, by redefining staff roles and our organisational structure, and by rebuilding our physical and electronic presence. This paper, one of a series, focuses on changes to the Library’s physical presence, and provides the background to the decision to construct a new clientcentred library building that reaffirms the Library’s centrality to research and learning. This paper provides a high-level overview of the key design concepts and the design process, including the utilisation of automated storage technologies to maximise the space available for clients.