VALA2008 Proceedings

The VALA2008 14th Biennial Conference and Exhibition was held at the Melbourne Convention Centre, Melbourne, Australia from 5 – 7 February 2008. The theme for this conference was “LIBRARIES / CHANGING SPACES, VIRTUAL PLACES”.

The following papers were presented at VALA2008. See also the VALA2008 Programme or the archived VALA2008 conference web site.

Creative Commons License All works are licensed under a Creative Commons Attribution-NonCommercial License unless specifically stated.

VALA2008 Plenary 3 Foo

VALA2008 Keynote SpeakerGoing virtual for enhanced library experience: a case study of the National Library of Singapore

Schubert FooVALA 2008 PLENARY 3: Schubert Foo
Wednesday 6 February 2008, 09:00 – 10:15
Persistent URL: http://www.vala.org.au/vala2008-proceedings/vala2008-plenary-3-foo

Schubert Foo

Vice Dean, SCI, Nanyang Technological University, Singapore
http://www.ntu.edu.sg

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VALA2008 Plenary 3 Foo Paper 725.46 KB
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VALA2008 Plenary 3 Foo Presentation 5.79 MB
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VALA2008 Plenary 3 Foo Podcast 31.84 MB

Abstract

Amidst changing lifestyles, Internet savvy users, and the availability of large amounts of information on the Web, libraries are faced with the main challenge to remain relevant and to continue to develop innovative products and services to serve the needs of users. This paper proposes a number of roles that libraries can play in such a future: as info-concierges; as a network of inter-connected info-concierges; and as a network of true collaborations. Using a case study of the National Library Singapore (NLS), a number of initiatives currently undertaken by the library to move forward in such a direction are outlined. These include the introduction of an SMS reference service, enhanced accessibility of NLS’s content through deliberate availability in users’ search and social networking spaces, and the development and use of a platform that uses the principles of ”wiki” to support the formation and use of a collaborative reference network to support reference enquiries.

VALA2008 Session 7 Hall

VALA Peer Reviewed PaperSupporting health professionals in evidence-based practice: a case study of the Clinicians Knowledge Network

VALA 2008 CONCURRENT SESSION 7: Health Information
Wednesday 6 February 2008 14:00 – 14:30
Persistent URL: http://www.vala.org.au/vala2008-proceedings/vala2008-session-7-hall

Garry Hall

Director, Library Services Unit, Health Information Centre, Queensland Health
http://www.health.qld.gov.au

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VALA2008 Session 7 Hall Paper 276.65 KB
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VALA2008 Session 7 Hall Podcast 10 MB

Abstract

The Clinicians Knowledge Network (CKN) was launched as a statewide collection of clinical knowledge resources supporting evidence-based practice within Queensland Health in 2001. This paper details developments during the period from the launch to today, making comparisons with other Australian statewide clinical knowledge resource systems. Issues affecting local implementation, in addition to strategic priorities for statewide and national clinical knowledge services, are discussed.

VALA2008 Session 7 Harrison

VALA Peer Reviewed PaperDelivering the evidence to the client

VALA 2008 CONCURRENT SESSION 7: Health Information
Wednesday 6 February 2008 14:35 – 15:05
Persistent URL: http://www.vala.org.au/vala2008-proceedings/vala2008-session-7-harrison

Terence Harrison

Clinical Librarian, Royal Melbourne Hospital
http://www.rmh.mh.org.au

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VALA2008 Session 7 Harrison Paper 350.14 KB
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VALA2008 Session 7 Harrison Podcast 12 MB

Abstract

This paper describes the evolution of the new Clinical Librarian role at the Royal Melbourne Hospital and how a website – ‘Evidence Direct’ – became central to that development. The facilities offered on the Evidence Direct website include asynchronous and synchronous communications, live access to Clinical Librarians worldwide, e-learning modules, access to an e-repository, blogs, wikis, and daily news (including RSS feeds), etc. The paper also goes on to describe how the Clinical Librarian role can have an impact upon the wider clinical governance scenario, contributing to the development of institution-wide guidelines and, in the case of RMH, to a new, major event – Evidence Week.

VALA2008 Session 7 Lattimore

VALA Peer Reviewed PaperEquity, the digital library and a new Medical School

VALA 2008 CONCURRENT SESSION 7: Health Information
Wednesday 6 February 2008 15:10 – 15:40
Persistent URL: http://www.vala.org.au/vala2008-proceedings/vala2008-session-7-lattimore

Geoff Lattimore

Medical Librarian, University of Western Sydney
http://www.uws.edu.au

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VALA2008 Session 7 Lattimore Paper 43.72 KB
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VALA2008 Session 7 Lattimore Podcast 13 MB

Abstract

Inequity in health care provision for western Sydney in relation to the rest of the city was a key reason for the establishment of a medical school at the University of Western Sydney (UWS). After careful planning, the first intake of students commenced their studies in March 2007. UWS was keen to establish a school that made fundamental changes from the traditional past, in: student selection processes, curricula, teaching strategies and assessment methods. Key library staff were involved in the planning from the outset, providing an excellent opportunity to help shape the form and focus of the collection and the resources available for both staff and students. This paper outlines the process of consultation and the development of an exemplary medical library, which has as its focus a strong digital collection.

 

VALA2008 Session 8 Tuckfield

VALA Peer Reviewed PaperIntellectual Property/copyright, potentially more than just an elective

VALA 2008 CONCURRENT SESSION 8: Intellectual Property
Wednesday 6 February 2008 14:00 – 14:30
Persistent URL: http://www.vala.org.au/vala2008-proceedings/vala2008-session-8-tuckfield

Vanessa Tuckfield

Copyright Officer, Canberra Institute of Technology
http://www.cit.act.edu.au

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VALA2008 Session 8 Tuckfield Paper 52.66 KB
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VALA2008 Session 8 Tuckfield Podcast 9 MB

Abstract

Intellectual Property training is seen to be the domain of the legal profession. This is entirely appropriate if you believe that the only people who invent or create are scientists in laboratories supported by multinationals who take out patents to protect the developments and commercialise the outputs. This paper explores the options open to Technical and Further Education (TAFE) Libraries in relation to copyright education. Utilising the Information Literacy Guidelines places a TAFE library in a unique position to provide their institution’s copyright training across a wide range of subjects in a balanced compliant manner.

VALA2008 Session 8 Henderson

VALA Peer Reviewed PaperDevelopment of a rights management system for the National Library of Australia’s collections

VALA 2008 CONCURRENT SESSION 8: Intellectual Property
Wednesday 6 February 2008 14:35 – 15:05
Persistent URL: http://www.vala.org.au/vala2008-proceedings/vala2008-session-8-henderson

Sandra Henderson

Executive Support Branch, National Library of Australia
http://www.nla.gov.au

Matthew Walker

Collection Infrastructure, National Library of Australia
http://www.nla.gov.au

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VALA2008 Session 8 Henderson Paper 229.70 KB
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VALA2008 Session 8 Henderson Podcast 14 MB

Abstract

This paper explains some of the work done during the Rights Management project at the National Library of Australia, looking at the background to the project, the expected benefits, the process of design and development and user engagement, and explains how some of the many challenges encountered to date have been met.

VALA2008 Session 8 Hudson

VALA2008 Invited PaperAustralia’s new flexible copyright exception: open-ended in name only?

VALA 2008 CONCURRENT SESSION 8: Intellectual Property
Wednesday 6 February 2008 15:10 – 15:40
Persistent URL: http://www.vala.org.au/vala2008-proceedings/vala2008-session-8-hudson

Emily Hudson

Senior Fellow, The University of Melbourne Law School
http://www.law.unimelb.edu.au

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View Paper [Not available]

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VALA2008 Session 8 Hudson Podcast 10 MB

Abstract

Almost a year after its introduction, many questions remain about the scope and interpretation of section 200AB of the Copyright Act 1968: the new ‘flexible’ exception for educational and cultural institutions. Unlike existing exceptions, section 200AB is drafted using a more open-ended approach, and may therefore apply to a range of activities undertaken for administrative, preservation and access purposes. But how open-ended will the exception be in practice? This presentation discusses this question, including with reference to preliminary results of a PhD project considering cultural institution law and practice in the United States and Canada, which may help identify important lessons for Australia.

VALA2008 Session 9 Feighan

VALA Peer Reviewed PaperMeasuring your work and reporting your value as we move to Library 2.0

VALA 2008 CONCURRENT SESSION 9: Management Information
Wednesday 6 February 2008 14:00 – 14:30
Persistent URL: http://www.vala.org.au/vala2008-proceedings/vala2008-session-9-feighan

David Feighan

Assistant Director, Library & Information Services, Australian Taxation Office
http://www.ato.gov.au

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VALA2008 Session 9 Feighan Paper 413.37 KB
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VALA2008 Session 9 Feighan Presentation 2.06 MB
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VALA2008 Session 9 Feighan Podcast 14.05 MB

Abstract

As libraries shift towards Library 2.0 structures and service delivery models, they face the challenge of continuing to measure and report meaningful metrics. At the same time, many host organisations have become increasingly focused on accountability and the reporting of value. This has had an impact on the rigour and detail expected of libraries when reporting to their host organisations. This paper looks at the current state of eLibrary performance metrics, and considers these metrics against the increasing demand to report more than just usage. In doing so, the paper considers the options available to libraries to measure and report value in the emerging Library 2.0 environment.

VALA2008 Session 9 Kirkham

VALA Peer Reviewed PaperWRMS with legs: a customised approach to a work request management system

VALA 2008 CONCURRENT SESSION 9: Management Information
Wednesday 6 February 2008 14:35 – 15:05
Persistent URL: http://www.vala.org.au/vala2008-proceedings/vala2008-session-9-kirkham

Barbara Kirkham

Librarian, Reference Services, State Library of Queensland
http://www.slq.qld.gov.au

Peter Collins

Library Technician, Reference Services, State Library of Queensland
http://www.slq.qld.gov.au

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VALA2008 Session 9 Kirkham Paper 151.59 KB
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VALA2008 Session 9 Kirkham Podcast 11 MB

Abstract

In 2005, the State Library of Queensland began a project to design and implement an integrated system that could manage work requests from a single platform for units with diverse activities, including IT, facilities management, document delivery and reference services. The reward at the end of a comprehensive process analysis is a sophisticated work request management system, which has satisfied its original brief and demonstrated its capacity to adapt to organisational change. This discussion describes how the practical application of a system built on a call centre model has transformed the way the State Library manages its service and information transactions.

VALA2008 Session 9 Jenks

VALA Peer Reviewed PaperUtilising tools for discovery

VALA 2008 CONCURRENT SESSION 9: Management Information
Wednesday 6 February 2008 15:10 – 15:40
Persistent URL: http://www.vala.org.au/vala2008-proceedings/vala2008-session-9-jenks

Heather Jenks

Associate University Librarian, Collection Services, AUT University
http://www.aut.ac.nz

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VALA2008 Session 9 Jenks Paper 59.17 KB
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VALA2008 Session 9 Jenks Podcast 8 MB

Abstract

AUT University Library is a member of LCoNZ, the Library Consortia of New Zealand which collaborated to install the Voyager system. Part of this collaborative activity included the installation of a federated searching service. The paper explores what happens when a library introduces a discovery tool, and then has to withdraw the service. The full text downloads statistics show the outcome of searches made using the EnCompass commercial federated searching service, Google Scholar and then return to a commercial federated searching service, 360 Search. The paper will detail further changes planned to ensure a successful transition into the Web 2.0 environment.