VALA2022 Onsite Session 25 Johnston

Peer support for learning technologies: supporting students throughout COVID-19 and beyond

VALA2022 CONCURRENT 25

Thursday 16 June 2022, 15:00 – 15:30

Dr Nicole Johnston
  • Edith Cowan University
Danielle Degiorgio
  • Edith Cowan University

Please tag your comments, tweets, and blog posts about this session: #vala2022 #s25

Read the paper and view the presentation recording and slides here:

Abstract

This paper is an overview of a peer support service for learning technologies at Edith Cowan University (ECU) Library. The online chat service successfully filled a gap in support for students who were transitioning to online study during the COVID-19 crisis. From 2020 to July 2021, the service received over 2,500 face-to-face and online queries with the majority of queries being about Blackboard and Microsoft Office. An evaluation of the program has shown that although online peer programs are successful at supporting students in times of crisis, students still prefer to receive support from peers face to face.

Biography

Dr Nicole Johnston is the Associate University Librarian of Digital and Information Literacy at Edith Cowan University in Perth, Australia. Previously, Nicole was a Lecturer of Library and Information Studies at Edith Cowan University and University College London in Qatar. Nicole has also worked as a librarian in various roles in Australia, Ireland and Dubai. Nicole is currently a member of the ALIA research advisory committee and a recent recipient of the ALIA Research Grant Award.

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License

VALA2022 Onsite Session 26 Cain

Creativity and cross-institutional collaboration in the DigiDex Community of Practice

VALA2022 CONCURRENT 26

Thursday 16 June 2022, 15:00 – 15:30

Kat Cain
  • Manager, Digital Literacy Programs
  • Deakin University Library, Geelong Waterfront
Karen Miller
  • Coordinator, Learning Success
  • Curtin University Library
Kristy Newton
  • Digital Literacies Coordinator
  • University of Wollongong Library

Please tag your comments, tweets, and blog posts about this session: #vala2022 #s26

Read the paper and view the presentation recording here:

Abstract

Responding to industry need, the Council of Australian University Librarians (CAUL) sector-wide approach to developing digital dexterity established a unique practitioner-led network and Community of Practice (CoP). This paper focuses on how a core-group (Digital Dexterity Champions) within the cross-institutional CoP has self-formed a flourishing learning culture that fosters creativity. We explore aspects underpinning the creative collaboration evident within the Champions culture. In sharing stories of creative library practice, we highlight the generative power of initiatives that nurture a sharing culture. We argue for the value of supporting cross-boundary spaces that enable individuals to work creatively together.

Biography

As a Digital Literacy Programs Manager, Kat Cain explores innovative digital teaching and learning initiatives for the Library division. Kat has a broad background in both academic and public library sectors but with an underpinning work focus on creativity, literacies, and learning. The other recurrent theme in Kat’s history is an interest in how technologies, people and learning weave together. Having been involved in Digital Dexterity work since 2018 has allowed Kat to bring all of these elements together.

Dr Karen Miller is the Learning Coordinator at Curtin University Library. Incorporating a ‘maker’ approach to learning and using both old and new technologies, she develops learning programs, interactive activities and resources designed to develop information literacy and digital dexterity. She helped establish the Curtin Library Makerspace and continues to play a role in its activities and development.

Kristy Newton is the Digital Literacies Coordinator at University of Wollongong (UOW) Library, and has a passion for supporting people to be autonomous, confident, and discerning in digital spaces. She works collaboratively with staff across the institution in the development of digital literacy support resources and services, as well as supporting UOW Library staff through a well-regarded Library Digital Dexterity program.

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License

VALA2022 Online Session 1 Hargreaves

Open at both ends: how a remixed OER project expanded the inner world of an Australian university’s Library Services team

VALA2022 CONCURRENT 1

Tuesday 14 June 2022, 12:00 – 12:30

Wendy Hargreaves
  • Learning Advisor
  • University of Southern Queensland
Debi Howarth
  • Head, Learning and Language Services
  • Torrens University

Please tag your comments, tweets, and blog posts about this session: #vala2022 #os1

Read the paper here:

Abstract

The past 15 years have seen a global increase in the production of Open Educational Resources (OER), yet one option for producing OER has lagged notably — the remixed resource. This paper adds to understanding of the processes and benefits of remixing by recounting the experiences of a Library Services team at the University of Southern Queensland (USQ) who developed a remixed resource on academic skills for Australian tertiary students. The influence of the resultant textbook spread not only through the outer world, but also through the inner world of its creators in an academic library.

Biography

Dr Wendy Hargreaves joined the University of Southern Queensland in September 2020 as a learning advisor. She worked previously as a research assistant and has had a long teaching career as a music educator in primary, secondary and tertiary institutions. She has multiple publications on jazz vocal improvisation and is now venturing into new fields including the development of open educational resources. Wendy’s passion for learning and teaching is evident in her work and in her recent project, USQ’s Open Educational Resource textbook Academic Success. Wendy coordinated the development of Academic Success overseeing more than 20 writers and a tight production schedule. She was instrumental in the submission of Academic Success to the OEG Awards and assisted with a video production for that award.

Debi Howarth is an experienced higher education manager, currently managing a team of academic classified staff at USQ. She has over a decade of academic teaching experience and several years as a learning and teaching specialist in academic libraries. She has extensive off shore experience in internationalising education and an avid interest in the ‘open’ agenda, seeing it as a way for the academic library to demonstrate its capacity to lessen the equity gap for both mainstream and marginalised students. Debi continues to see the academic library as the ‘heart of the university’ through her contributions to the teaching and learning working party of QULOC, and as a member of the Regional Universities Network, Academic Student Success Advising Project, she contributes to aligning academic study support with student advising and coursework. Debi co-authored the Griffith University Academic Skills Model with Nicholas Charlton and presented at the 2016 ALIA Conference on communicating academic library impact through visualisation. She presented at the Association for Academic Language and Learning 2019 conference on feedback literacy, and will present at the 2021 conference on piloting an applied numeracy framework within learning advising.

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License

VALA2022 Online Session 2 Schrader

Curriculum Connect: putting users at the center of design

VALA2022 CONCURRENT 2

Tuesday 14 June 2022, 12:00 – 12:30

Ryan Schrader
  • UI/UX Designer, Marketing and Communications
  • State Library of Queensland
Linda Barron
  • Director Visitor and Information Services
  • State Library of Queensland

Please tag your comments, tweets, and blog posts about this session: #vala2022 #os2

Read the paper here:

Abstract

Developed by State Library of Queensland, Curriculum Connect is a website for teachers and students incorporating teacher-reviewed educational resources. It offers quality classroom ready units of work, lesson plans and one-off activities. State Library utilised a user-centred design process to create Curriculum Connect. This paper discusses why it is important to put users at the centre of design. We explore how to identify your users and understand their needs. We discuss ways to involve users at each stage of the design process. We present how to align user needs with organisational requirements as well as how to adopt accessible and inclusive design practice. The paper concludes with strategies for continuous improvement once sites have been launched.

Biography

Ryan Schrader is a seasoned UX/UI designer with over 20 years of expertise in creating highly-effective, user-centered digital experiences. He is a curious thinker, who believes there is no problem that can’t be solved through empathy and good design. Ryan’s past work with the likes of Mercedes-Benz, Ego Pharmaceuticals and ANZ have helped clients understand their customer’s needs. Ryan believes in a solid UX process that involves users at every touchpoint. Designing for the true customer experience, supported by data, is where Ryan discovers key insights that deliver not only intuitive interfaces, but results.

Linda Barron is Director of Visitor and Information Services at State Library of Queensland where she manages a large team of staff delivering a range of online and onsite services to the Queensland public. This includes the coordinator of programs and activities to engage schools. She leads by example and gets a great deal of satisfaction from developing others. Linda loves libraries, learning, baking and eating what she bakes.

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License

VALA2022 Online Session 3 Lenahan

Publishing and global usage of open content on JSTOR and the understanding of data

VALA2022 CONCURRENT 3

Tuesday 14 June 2022, 12:00 – 12:30

John Lenahan
  • Associate Vice President, Published Content
  • Ithaka

Please tag your comments, tweets, and blog posts about this session: #vala2022 #os3

Read the paper here:

Abstract

With many models and platforms available to support open and open access publishing, it is important to understand how this content is being used across the globe and to have assurances that the models and access to the content are sustainable for the future. This paper will look at usage data for multiple content types that have been published as open on the JSTOR platform and made available to users across the globe. It will also discuss existing models to support the publishing of open content and how the understanding of data can support future publishing.

Biography

John Lenahan has been associated to supporting education over the last 25 years as an educator and in supporting access to electronic resources to libraries. He worked with ProQuest for 10 years prior to coming to JSTOR in 2011. At JSTOR he was responsible for JSTOR’s global outreach efforts until 2019 at which time he move over to managing published content on JSTOR. Recent key initiatives have been working with libraries and publishers in developing sustainable ways to increase the amount of open content published on JSTOR.

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License

VALA2022 Online Session 4 Goodwin

OER Commons: a game of snakes and ladders for the library profession

VALA2022 CONCURRENT 4

Tuesday 14 June 2022, 12:30 – 13:00

Annette Goodwin
  • Senior Client Services Librarian
  • Charles Sturt University
Wendy Ratcliffe
  • Coordinator Co-Curricular Services
  • La Trobe University
Sara King
  • Training and Engagement Lead
  • AARNet
Sara Davidsson
  • Member Services Coordinator
  • CAVAL
Sarah Howard
  • Associate Director, Library (Acting)
  • Queensland University of Technology
Nica Tsakmakis
  • Senior Librarian
  • Australian Catholic University
Kat Cain
  • Manager, Digital Literacy Programs
  • Deakin University

Please tag your comments, tweets, and blog posts about this session: #vala2022 #os4

Read the paper here:

Abstract

This paper supplements the interactive video presentation that showcases the development of the OER Commons Digital Dexterity Educators group, exploring the barriers encountered and subsequent solutions developed. In sharing the OER Commons snakes and ladders story that has emerged from CAUL’s Digital Dexterity Community of Practice (CoP), the presentation will demonstrate the path we took to implementing an open educational resource sharing group. Our experience aims to inform the development of cross-institutional digital sharing for other communities.

Biography

Annette Goodwin has worked as a Librarian for over 20 years in a range of library settings, including school and public libraries. In 2011, she commenced with Charles Sturt University Library, supporting Research and Teaching staff and Research students. In 2020, she joined the CAUL Digital Dexterity Champions network and the Resource Sharing Working Group. She holds a Bachelor of Arts from UNE, a Graduate Diploma in Information Management – Librarianship from UNSW and a Masters of Education – Children’s Literature from USQ.

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License

VALA2022 Online Session 5 Quigley

Research output management systems: are they designed for HASS researchers?

VALA2022 CONCURRENT 5

Tuesday 14 June 2022, 12:30 – 13:00

Niamh Quigley
  • Research Associate
  • Curtin University
Hollie White
  • Senior Lecturer, Postgraduate Coordinator of Libraries, Archives, Records and Information Science
  • Deputy Director of Graduate Research
  • Curtin University
Julie Clift
  • Coordinator, Research Services
  • Curtin University

Please tag your comments, tweets, and blog posts about this session: #vala2022 #os5

Read the paper here:

Abstract

This paper provides insights on how research output management systems are not meeting the needs of HASS (humanities, arts and social sciences) researchers. Three projects at Curtin University are discussed, with the shared goal of providing better support for HASS researchers to make their non-traditional research outputs available as open access.

Biography

Niamh Quigley graduated from the Master of Information Management at Curtin University in June 2021. Prior to this recent qualification in libraries, records and archives, Niamh had ten years professional experience in software test management. Combining these two areas has led to an interest in how to better represent research communities in institutional software systems, and how to increase the prevalence of open access. She is currently a casual academic at Curtin University in the School of Media, Creative Arts and Social Inquiry.

Dr. Hollie White is a Senior Lecturer in Libraries, Archives, Records and Information Science (LARIS) at Curtin University where she teaches and researches in the areas of metadata, cataloguing, and social justice. A former digital librarian, Hollie is passionate about making the world a better place through library education and metadata activism. She currently serves as the Postgraduate Coordinator for LARIS and is the Deputy Director of Graduate Research for the School of Media, Creative Arts, and Social Inquiry within the Curtin Faculty of the Humanities.

Julie Clift is Coordinator, Research Services at Curtin University with responsibility for the institutional repository (espace). Julie has led the espace team since May 2017. Prior to this Julie worked in a variety of roles in Curtin University Library, primarily involved with acquisitions and access to library resources. Julie was awarded the CAUL International Travelling Fellowship for 2012 to investigate the impacts of Next Generation Library Management Systems on electronic resource acquisitions. She is interested in access to information, including open access, and the development of library systems.

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License

VALA2022 Online Session 6 Hegarty

Unlocking social media archives: creative responses to the challenge of access

VALA2022 CONCURRENT 6

Tuesday 14 June 2022, 12:30 – 13:00

Kieran Hegarty
  • PhD candidate (Global, Urban and Social Studies)
  • RMIT University

Please tag your comments, tweets, and blog posts about this session: #vala2022 #os6

Read the paper here:

Abstract

Collecting institutions, particularly libraries, are increasingly seeking to incorporate social media content into their collections. However, platform APIs used to gather social media data bind libraries to a license agreement that governs the collection, distribution, and use of these data. These agreements, along with ethical and technical challenges, mean traditional pathways to access need to be reimagined. This paper presents the implications of this changing information environment for libraries, and how the State Library of New South Wales has used novel approaches—including data visualisation and curation—to advance responsible, sustainable, and engaging access to these increasingly important cultural artefacts.

Biography

Kieran Hegarty is a librarian and sociologist. He is a currently a PhD candidate at RMIT University and works on the ARC Linkage project ‘Representing Multicultural Australia in National and State Libraries’, run in partnership with the National Library of Australia (NLA) and three state libraries (New South Wales, South Australia, and Victoria). Kieran’s PhD research considers how the web has changed how national and state libraries build collections and how they are put to use. He is particularly interested in how automation and third-party applications used in web archiving and social media collecting are changing the nature of curation and documentary heritage. Through extended periods of fieldwork at the NLA and the State Library of New South Wales, Kieran is exploring the day-to-day production of two collections: the national Australian Web Archive and the New South Wales Social Media Archive. Kieran is passionate about taking experimental, creative, and collaborative approaches to research. Following his PhD, he hopes to continue his work in libraries, creative arts institutions, and sites of research, supporting ways to understand and challenge the power structures that shape how knowledge is created, disseminated, and authorised. You can find out more about Kieran’s research at his website (assemblingtheweb.com) or on Twitter @assemblingweb.

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License

VALA2022 Online Session 7 Breeding

Realities and Myths of Industry Consolidation

VALA2022 CONCURRENT 7

Wednesday 15 June 2022, 12:00 – 12:30

Marshall Breeding
  • Independent consultant

Please tag your comments, tweets, and blog posts about this session: #vala2022 #os7

Biography

Marshall Breeding is an independent consultant, speaker, and author. He is the creator and editor of Library Technology Guides and the libraries.org online directory of libraries on the Web. His Systems Librarian column appears in Computers in Libraries; he is the Editor for Library Technology Newsletter, published through Library Technology Guides. From 2002 through 2021 he was the editor and contributor for Smart Libraries Newsletter published by the American Library Association, and has authored the annual Library Systems Report published in American Libraries since 2014 and in Library Journal from 2002-2013. He has authored fourteen issues of ALA’s Library Technology Reports, and has written many other articles and book chapters. Marshall has edited or authored eight books. He regularly teaches workshops and gives presentations at library conferences on a wide range of topics.

 

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License

VALA2022 Online Session 8 Weisman

Building a future library with apps

VALA2022 CONCURRENT 8

Wednesday 15 June 2022, 12:00 – 12:30

Josh Weisman
  • formerly VP Development, Ex Libris

presented by

Itai Veltzman
  • Ex Libris
Rachael Salby
  • RMIT University

Please tag your comments, tweets, and blog posts about this session: #vala2022 #os8

Read the paper here:

Abstract

Changing conditions require changing business practices. Academic libraries are not an exception. Current trends require libraries to work more efficiently and in a more agile fashion. Library management systems can facilitate agility and efficiency by providing an open platform that enables integration and extension. A model based on apps takes an open platform to the next level, enabling libraries to develop and deploy apps that reside inside the library system, and enables users to easily activate, access, and use the apps as a part of their daily workflows.

Biography

Itai Veltzman leads the cross products and innovation group in the Library Solutions business unit at Ex Libris. Itai’s main responsibilities are to promote new services and infrastructure in the areas of Linked Open Data, Openness, Analytics, User Experience, Security and Privacy. He strongly believe in true user-centric collaboration and partnership with our customers community. Itai also believes it is all about the data, how you manage it and how you present it. He is looking forward to learn and develop his expertise in libraries management systems, especially linked open data.

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License