Thriving instead of surviving – managing technology projects during COVID-19 lockdowns
VALA2022 CONCURRENT 23
Thursday 16 June 2022, 14:10 – 14:40
Michelle McLean
- Information Services Coordinator
- Casey Cardinia Libraries
Please tag your comments, tweets, and blog posts about this session: #vala2022 #s23
Read the paper and view the presentation recording and slides here:
Abstract
Casey Cardinia Libraries (CCL) were able to retain full staffing through Victoria’s lockdowns in 2020 and 2021, with the vast majority of staff working from home throughout this time. Normally this would mean that scheduled technology projects would be delayed, with staff resources not available on site for implementing, testing, rollout, and training. CCL took the opportunities offered by tools, predominantly Microsoft Teams and Litmos, to go ahead with many technology rollouts. This presentation focuses on how CCL was able to use these tools to engage remote working staff in the development, testing, training, and rollout of a number of our technology projects. This will include how CCL utilised these tools, and a review of the success of their use.
Biography
Michelle is passionate about library services, all things digital and professional development, which make up her role as Information Services Coordinator at Casey Cardinia Libraries. She is a past-recipient of a Ramsay Reid Scholarship (State Library of Victoria), alumni of the Aurora Institute, is a published author and has presented at many conferences and seminars around Australia, as well as in the US. Michelle is heavily involved in professional development through her involvement in a number of committees, including VALA.
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License