Creating narrative-based rubrics for library services evaluation
VALA2024 WORKSHOP 3
Wednesday 10th July 2024, 11.25am-12.35pm
Anna Rubinowski
- Senior Manager, Collections
- Deakin University
Lauren Halcomb-Smith
- Manager, Scholarly Communications and Research Outputs
- Deakin University
Abstract
Libraries often evaluate their services, resources, and initiatives based on quantitative measures, such as ROIs and KPIs, which provide valuable data-based support for decision-making, but lack scope for qualitative considerations such as strategic alignment and institutional values and mission. Deakin Library has adopted a rubric-model as an alternative approach to evaluating Library collections and publishing agreements. Not only do rubrics offer a model that can include both quantitative and qualitative measures, they also provide librarians and academics a shared language for discussing decision-making related to library services. In this workshop, participants will engage in a series of participatory activities, working collaboratively in both small and large groups to brainstorm, develop and test a narrative-based rubric for service evaluation.
Biography 
Anna Rubinowski is Senior Manager, Collections at Deakin University Library. She leads the strategic development and management of the library and archival collections underpinned by Deakin Library’s new Collection Governance Framework she developed in consultation with key stakeholders over the last year.
Anna has extensive experience in the collections space from previous positions managing physical, electronic and special collections, and roles in collection governance, preservation and digitisation projects. She is also well-versed in stakeholder engagement, and collections acquisition and negotiations. She has led initiatives utilising data analysis and visualisation to evaluate and demonstrate the value of Library collections and services.
Lauren Halcomb-Smith is the Manager, Scholarly Communication & Research Outputs, in the Deakin Library, where she leads the design, development, and management of specialist services, expertise, and advice related to the scholarly publishing and communications landscape. Lauren comes to her work in libraries from a background in teaching and education, including 10+ years in higher education a variety of teaching, supervision, research, and service roles. Lauren has a PhD in Educational Studies from McGill University and is actively involved in the service of scholarly communications as a co-founder and the Managing Editor of a diamond Open Access journal.
This work is licensed under Attribution-NonCommercial-NoDerivs 4.0 International.